Ordering
Email orders and enquiries to info@countryfeasts.co.nz — We generally respond within 24 hours.
Phone Browse through our menus and call us on (03) 344 3044 or 0274 368392 if you would like to discuss or order
Delivery
Delivery charges for DIY are applicable. Please ask when you enquire about your catering requirements what delivery charges apply to you. Pickup is available.
Breakage/Loss of Hired Equipment
Any breakages or loss of equipment by the hiree will be charged for at the applicable rate. Any equipment left at the venue on your request and not returned within 48 hours will be charged to you at the replacement cost.
Confirmation of numbers
A minimum of 7 days notice prior to the event is required for any change of numbers. (The change will equal the chargeable number). If there are more people attending your function than the confirmed numbers we shall endeavour to cater for all those attending. We reserve the right to charge for these extra numbers. Minimum numbers are 30 people. Contact us for a quote for under 30 people.
Prices
Children under 12 years are charged at 50% of adult rate. Children under five are FREE.
Please note that all quotes may vary slightly owing to numbers, product price fluctuations and changes in GST.
GST Deposits Cancellations
All menu prices are GST inclusive and are on a per person basis.
A deposit of $200 is required to confirm your booking. (Not required if you hold an account with Country Feasts). If a deposit is required, all rights to a refund expire if the event is cancelled within three months of the date booked.
Payment
Payment is by Order Number (applies only to those who hold accounts with Country Feast), Direct Credit (prior to day of function) into our account, Credit Card (a 2% surcharge applies). In some circumstances other arrangements may be made. Please enquire if this applies to your function.
Obligations
To complete payment in full, as per the above.
Terms of Agreement
The contracted party will be liable for any Collection Agency costs and or Legal costs arising from accounts not paid as due. 2% per month interest will be charged on all outstanding amounts. The contracted party, by signing the Booking Form, agrees to Country Feasts Terms & Conditions of Trade.
Allergens
Our best practice is: Our allergens are prepared firstly on shift, in a segregated area of our kitchen, away from non-Allergen foods.
GF* We are a gluten light kitchen, as we work in a small space we cannot guarantee we have no cross contamination of gluten when preparing food.
Left Overs
The function supervisor must be advised that left overs are requested and also informed where suitable containers for packaging the food are to be found. Food that has not been on the buffet for more than one hour may be packaged off for you. Our policy is to discard all leftovers. Leftovers are dealt with, by and at the sole discretion of the function supervisor. Any incidence arising from left over food will be the sole responsibility of the contracted person. No claims or discounts are given in relation to leftover food.
Health & Safety requirements
The contracted person must ensure that all people attending the function be kept clear from potentially hazardous areas. Country Feasts takes no responsibility for those injured in these areas.
Health and safety requires running water and a space that is covered to work from to service a function.
DIY Catering
We take no responsibility for any food not handled appropriately after drop off or not consumed within advised time frames.